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We currently ship to four countries: the United Kingdom, the United States, Portugal and Spain.
UK delivery is free on every order — including Scotland, the Scottish Highlands, the islands, Northern Ireland and British Forces addresses. There is no UK delivery surcharge of any kind.
United Kingdom
Timings depend on what you ordered, because each range is produced and dispatched differently. All estimates below are working days and are counted from when you place the order, unless stated otherwise.
- Made-to-order items (print-on-demand clothing, drinkware, bags, cushions and accessories): 4–8 working days in total, production included.
- Personalised engraved gifts (watches and keepsakes): engraved and dispatched within 1 working day, then 3–4 working days on our free Standard Tracked service. Faster paid options are available at checkout.
- Crystals and wellbeing items (crystals, pendulums, singing bowls and tingsha): held in stock by our UK supplier and dispatched within 1–2 working days, then 2–5 working days in transit to UK mainland — so 3–7 working days in total. Between October and December the supplier's dispatch time rises to 3–4 working days, which makes it 5–9 working days in total.
Northern Ireland, Scottish Highlands and Isles, Channel Islands, the Isle of Man and the Scilly Isles: crystals and wellbeing orders to these areas take up to 5 working days in transit after dispatch, and remote-area services can occasionally take longer than that. Delivery is still free and every order is tracked — we will email you the tracking number as soon as it ships.
United States
Delivery is calculated at checkout. Typical delivery for made-to-order items: 6–12 business days.
Portugal and Spain
Delivery is calculated at checkout. Typical delivery for made-to-order items: 5–12 business days.
Good to know
Made-to-order items are printed, cut and sewn on demand — production time is already included in the estimates above. Crystals and wellbeing items are available for UK delivery only, because they ship from a UK warehouse; this is shown on the product page. If your country is not listed above, we are not able to deliver to you at the moment.
All delivery times are estimates and exclude weekends and UK public holidays. Full details are in our Shipping Policy.

